Support

DocsPers Support

By MerKuri Let Us Begin LLC

DocsPers is a private vault for your Android phone. It keeps your sensitive PDFs, pictures and other files encrypted on your Android phone and in your own Private Cloud. The developer cannot see your files.

Need help? Email info@merkuriletusbegin.com. Please include your Android phone model and Android version, and describe what happened. Never send us your files, your backup, or your backup password.

DocsPers app tour — a quick look at the app on Android.

Getting started

Tap + to add files from your device storage or pictures from your gallery, or to make a folder.

Use Suggested Folders for ready-made folders such as IDs, Cards, Medical and Taxes. You can also make your own and choose an icon.

Tap a file to preview it, rename it, add notes, share a copy, or move it. Swipe a file or folder for more actions.

DocsPers needs a current version of Android.

Contact

Email info@merkuriletusbegin.com. We read every message and reply as soon as we can.

Frequently asked questions

How are my files protected?

Each file, its name, your notes and your folder names are encrypted on your Android phone before they are saved or synced. The key is kept in your Private Cloud Keychain. Files are also locked by Android whenever your Android phone is locked, and DocsPers asks for your screen lock when you open it.

How do I use my files on another Android phone or smart device?

Sign in to the same account on both devices, turn on Private Cloud, and turn on Private Cloud Keychain (Settings > your name > Private Cloud > Passwords and Keychain). Install DocsPers and wait a minute for your files to arrive. If a file says "Locked item", the key has not reached that device yet: check that Private Cloud Keychain is on and try again in a few minutes.

How do I make a backup?

Open DocsPers, tap the gear (Settings), then Create Encrypted Backup. Choose a password of at least 10 characters. The backup is saved as one file that you can keep in your files, share to a computer, or store anywhere you like. A lost backup password cannot be recovered by anyone, including us.

How do I restore a backup?

In Settings, tap Restore from Backup, choose the backup file, and enter its password. Restoring adds files that are missing. It never changes or removes files that are already in DocsPers.

I lost my Android phone. Can I get my files back?

Yes, if you use Private Cloud Keychain: sign in to your account on a new device, turn on Private Cloud and Private Cloud Keychain, and your files sync back. If you have no Private Cloud Keychain, you need your encrypted backup and its password. Without either, the files cannot be opened by anyone.

Screen lock does not work.

DocsPers falls back to your Android phone passcode. If neither works, check Settings > Security in your Android phone's settings. The lock is on by default and needs your screen lock to be turned off.

Can I stop people taking screenshots?

Screenshot blocking depends on your device. DocsPers hides your files in the app switcher and while your screen is being recorded or mirrored. Be careful when you share your screen.

Is there a size limit?

Each file can be up to 100 MB.

How do I delete my data?

Delete files or folders inside DocsPers, which also removes them from your Private Cloud. To remove everything, delete the app from your Android phone, then go to Settings > your name > Private Cloud > Manage Account Storage > DocsPers and delete its data.

Does DocsPers cost anything or show ads?

Version 1.0 is free. There are no ads, no analytics, and no tracking.